Omens

Questions, answered plainly.

How the readings are made, what happens to your data, and the practical things. If your question isn't here, ask us directly.

The readings
How is my reading actually made?+
In two stages, and the distinction matters. First, the math: fourteen symbolic systems — Western transits, Vedic periods, both numerologies, tarot, Four Pillars, runes, ogham, I'Ching, Human Design, Sabian symbols, gematria, your draconic chart, elemental balance — are computed from real planetary positions and your exact birth data for this exact date. That part is deterministic; anyone with the same charts and the same day would get the same numbers. Second, the voice: Aletheia reads what those fourteen systems returned, finds where they converge, and writes the part that matters. She is constrained to the computed data — she interprets it, she doesn't invent it.
Is this just AI making things up?+
No, and we'd rather be precise about what the AI does than pretend it isn't there. The symbolic layer — positions, periods, personal-day numbers, hexagrams — is calculated, not generated. What Aletheia adds is synthesis: fourteen outputs are too much for anyone to read raw every morning, so she writes the reading the way a practitioner would, grounded in what the systems actually returned that day. When the systems disagree, she tells you that too, plainly.
Why do you need my exact birth time?+
Several systems — your rising sign, house placements, Human Design type — shift meaningfully within hours, sometimes minutes. A birth time makes the reading yours rather than everyone-born-that-day's. If you don't know it, you can still sign up: the time-sensitive systems fall back to noon-chart methods and the reading leans harder on the systems that don't need a time. It's honest about what it can't compute.
Something in my reading feels off. What do I do?+
Tell us — write to support with the date of the reading. Two common causes are worth checking first: a wrong birth time (even 30 minutes moves your rising sign some days) and a wrong current timezone, which shifts which “today” your reading is computed for. Both are fixable from your profile.
Is this therapy, medical advice, or something to base big decisions on?+
No — and it never claims to be. Readings are symbolic reflection: a way of looking at your day, not a diagnosis, a verdict, or an instruction. Aletheia will never tell you to leave a relationship, stop a medication, or make a financial move — if a reading ever seems to, disregard it and tell us. For anything touching your health, safety, or a crisis, a qualified human is the right call — in the US, 988 (call or text) for mental-health crises, 911 for emergencies.
How does the Couple reading work?+
Both charts are computed individually, then against each other — synastry, not two horoscopes stapled together. Each of you gets a lens on the other: what domain is loud in them today, what their systems are arguing about internally, what they need and won't say. Written to you, about them. Your partner joins through an invite link, and each of you sees your own briefing.
Your data
What happens to my birth data?+
It's used to compute your charts, and it's encrypted at rest — your birth details and reading content are stored using AES-256 encryption, not plain text. We don't sell data, we don't share it with advertisers, and your readings are visible to you alone. The full detail is in the privacy policy.
Can I delete my account and data?+
Yes. Write to support from the email on your account and we'll remove your account and its data. If you have an active subscription we'll cancel it first so nothing renews.
Accounts and billing
I forgot my password.+
Go to reset password and enter your email. You'll get a link that works once and expires in an hour.
How does the free week work?+
Your first seven mornings include the full daily reading — no card required. After that, the free tier keeps a reduced daily signal, and the full reading is part of Solo or Couple. Nothing is charged unless you choose a paid plan yourself.
How do I cancel?+
From inside the app: your profile → manage billing opens a secure portal where you can cancel in two clicks, no email required and nobody tries to talk you out of it. You keep access through the period you've paid for. Refund terms are in the refund policy.
Something else?+
Write to us. A person reads every message.